Plastowell Sales App · Mobile Companion & AI Call Intelligence
Screen Wireframes
Complete screen designs for the shared Admin / Sales Person mobile app — assigned leads, automatic call recording detection, AI-generated call summaries, enterprise-grade team intelligence, and the existing web CRM for reference.
20
Total Screens
5
Flows
2
Roles, 1 App
All Screens
Plastowell Sales App
One shared app for Admin & Sales Person — Admin sees more leads (My Leads / All Leads switch, Flow 2) plus one extra area: Enterprise Intelligence (Flow 4), reached from Profile.
Flow 1 — Access
A1 → A3 · Shared login, role read from web account, app-lock, one-time battery setup
Login
9:41▲▲▮
‹
P
Plastowell Sales App
Sign in with your CRM account
Email or phone
you@plastowell.com
Password
••••••••
Sign in
Forgot password?
Role and permissions are read from your website account — nothing to configure here.
App lock
9:41▲▲▮
‹
⚿
Enter app PIN
Recordings and pricing chats are behind an extra lock
1
2
3
4
5
6
7
8
9
0
⌫
Use Face ID instead
Battery & Samsung setup
9:41▲▲▮
One-time setup
🔋
Keep call detection running
Samsung's battery manager can silently pause background uploads. Two quick toggles fix this for good.
1
Allow background activity
Settings → Apps → Plastowell → Battery
2
Add to "never sleeping apps"
Device Care → Battery → Background usage limits
Skipping this can cause recordings to stop uploading after the phone sits idle for a while — you can always finish setup later from Profile.
Rep corrections stay tagged as AI-generated + edited
Requirement: 2" & 3" PVC fittings, bulk order.
Product interest: Elbow + Tee combo pack.
Pricing: 8% bulk discount agreed (corrected).
Next step: Send revised quote by Friday.
Original AI text is always kept for reference.
Save correction
Discard changes
Reassign lead — bottom popover
9:41▲▲▮
‹Calls
Calls
Detected automatically, across all leads
✓
Rajesh Shah
Summary posted · needs review
Posted
Reassign recording
Matched to Rajesh Shah based on call timing — not guaranteed to always be correct.
⌕Search leads...
RS
Rajesh Shah
Shah Polymers · current match
Kiran Bhatt
Bhatt Plastics
Amit Rana
Rana Traders
Confirm reassignment
Cancel
Flow 4 — Enterprise Intelligence · Admin
E1 → E4 · Team analytics, voice-of-customer rollup, cross-lead search, and a compliance audit trail — reached from Profile, not a primary tab
Team Insights (Admin)
9:41▲▲▮
‹ ProfileTeam Insights
Team Insights
This week ▾
142 ↑12%
Calls logged
5m 40s
Avg call length
9%
Needs review
18m
Avg summary time
Sentiment This Week
🙂 Positive
58%
😐 Neutral
31%
🙁 Negative
11%
Calls Logged by Rep
Ravi Kumar
46
Priya Shah
38
Kiran Bhatt
29
Voice of Customer (Admin)
9:41▲▲▮
‹ ProfileVoice of Customer
Voice of Customer
30 days ▾
Aggregated across 248 calls this month
Most Requested Products
uPVC Pipes — 4"
61 mentions
PVC Fittings — Elbow/Tee
44 mentions
Agricultural Sheets
27 mentions
Top Objections & Themes
⚠ Price too high
34
⚠ Delivery delay complaint
21
⚑ Competitor: Astral mentioned
14
Export report
Global Transcript Search
9:41▲▲▮
‹ ProfileSearch Calls
⌕"Astral" · price · delivery...
14 calls across 9 leads mention "Astral"
Rajesh Shah22 Aug
...unhe Astral se better rate mil raha hai, but delivery time humara better hai...
Kiran Bhatt19 Aug
...currently sourcing from Astral, open to switching for the right price...
Amit Rana14 Aug
...compared quote with Astral and one more local vendor...
Recording Access Log (Admin)
9:41▲▲▮
‹ CallAccess Log
Access Log
Mansi Patel · call_recording_0847.m4a
▶
Ravi Kumar played this recording
31 Aug, 11:20 AM
✦
AI summary generated and posted
31 Aug, 10:44 AM
⬆
Recording detected & uploaded automatically
31 Aug, 10:38 AM
✓
Recording consent confirmed by rep
31 Aug, 10:38 AM
⬇
Admin downloaded this recording
29 Aug, 4:02 PM
Every play, download and share is logged against the recording for compliance — retention period is configured by Admin.
Flow 5 — Web CRM Reference
W1 → W4 · The existing qacrm.plastowell.com website — shown for reference, so app screens can be compared directly against what reps and admins already use today
Web — Lead Detail
🔒 qacrm.plastowell.com/leads/1847
P
Plastowell
▦ Dashboards
🛡 Access Management
👥 Lead Management
📥 Recent Leads
🕐 Past Leads
📅 Future Leads
🗑 Trash Leads
📈 Sales Management
📦 Order Management
🧩 Product Management
🏢 Manage Parties
⚙ System Settings
P
Plastowell Admin
admin@plastowell.com
☰
☀ 🔔
MP
Mansi Patel
In Progress
‹
Back
▤
Log
✉
Email
📞
Call
⋯
More
Convert to contact
Last activity: 31 Aug at 10:38 AM
Contact Information
Email
mansi.patel@swamicoop.co
Phone
+91 94358 34534
Company
Swamicoop
Products
uPVC Pipes
Applications
Agricultural
Tags
N/A
💡 Activity
📋 Notes
📞 Calls
Activity History
▽ Activity Filter
31 August 2026
›
📞
Call recording detected & processed automatically
📅 31 Aug, 10:38 AM
18 August 2026
›
📞
Call recording detected & processed automatically
📅 18 Aug, 2:15 PM
›
✓
Stage changed to In Progress by Ravi Kumar
📅 18 Aug, 2:05 PM
5 August 2026
›
📞
Call recording detected & processed automatically
📅 5 Aug, 11:02 AM
No more activities to load.
Web — Analytics Dashboard
🔒 qacrm.plastowell.com/dashboards
P
Plastowell
▦ Dashboards
🛡 Access Management
👥 Lead Management
📈 Sales Management
📦 Order Management
🧩 Product Management
🏢 Manage Parties
⚙ System Settings
P
Plastowell Admin
admin@plastowell.com
☰
☀ 🔔
Call Intelligence Dashboard
This week ▾
142 ↑12%
Calls logged
5m 40s
Avg call length
9%
Needs review
18m
Avg summary time
Sentiment This Week
🙂 Positive
58%
😐 Neutral
31%
🙁 Negative
11%
Calls Logged by Rep
Ravi Kumar
46
Priya Shah
38
Kiran Bhatt
29
Web — Lead Detail (Calls tab)
🔒 qacrm.plastowell.com/leads/1847
P
Plastowell
▦ Dashboards
🛡 Access Management
👥 Lead Management
📥 Recent Leads
🕐 Past Leads
📅 Future Leads
🗑 Trash Leads
📈 Sales Management
📦 Order Management
🧩 Product Management
🏢 Manage Parties
⚙ System Settings
P
Plastowell Admin
admin@plastowell.com
☰
☀ 🔔
MP
Mansi Patel
In Progress
‹
Back
▤
Log
✉
Email
📞
Call
⋯
More
Convert to contact
Last activity: 31 Aug at 10:38 AM
Contact Information
Email
mansi.patel@swamicoop.co
Phone
+91 94358 34534
Company
Swamicoop
Products
uPVC Pipes
Applications
Agricultural
Tags
N/A
💡 Activity
📋 Notes
📞 Calls
All Calls (3)
📞
31 Aug 2026, 10:38 AM · 6m 12s
Requirement: 4" uPVC pipes for a borewell project, ~500 units/month...
›
📞
18 Aug 2026, 2:15 PM · 3m 40s
Follow-up call — confirmed interest, asked about delivery timeline...
›
⚠
5 Aug 2026, 11:02 AM · 5m 05s
Needs review — low audio confidence on this recording...
›
Web — Call Detail (Summary + Transcript)
🔒 qacrm.plastowell.com/leads/1847
P
Plastowell
▦ Dashboards
🛡 Access Management
👥 Lead Management
📥 Recent Leads
🕐 Past Leads
📅 Future Leads
🗑 Trash Leads
📈 Sales Management
📦 Order Management
🧩 Product Management
🏢 Manage Parties
⚙ System Settings
P
Plastowell Admin
admin@plastowell.com
☰
☀ 🔔
MP
Mansi Patel
In Progress
‹
Back
▤
Log
✉
Email
📞
Call
⋯
More
Convert to contact
Last activity: 31 Aug at 10:38 AM
Contact Information
Email
mansi.patel@swamicoop.co
Phone
+91 94358 34534
Company
Swamicoop
Products
uPVC Pipes
Applications
Agricultural
Tags
N/A
💡 Activity
📋 Notes
📞 Calls
‹ Back to all calls
31 Aug 2026, 10:38 AM · 6m 12s
▶ Play call
✦ AI Summary
Requirement: 4" uPVC pipes for a borewell project, ~500 units/month. Pricing: Quoted ₹142/unit; wants a formal quote emailed. Next step: Follow up Thursday.
✎ Edit summary
Call Scorecard
✓
Confirmed a clear next step
✓
Discussed pricing / quote
✕
Asked about delivery timeline
Suggested Follow-up
📅
Thu, 3 Sep
Email formal quote, 500 units/mo
Transcript · ⬇ Download
Rep
Namaste Mansi ji, aapke borewell project ke baare mein baat karni thi...
Lead
Haan bolo, 4 inch pipes chahiye, roughly 500 units per month...
Rep
Theek hai, rate ₹142 per unit hoga is quantity pe...
Lead
Thik hai, mujhe ek formal quote email kar dijiye...
Rep
Bilkul, main Thursday tak follow up karunga.
Note on Wireframes
These screen designs are conceptual wireframes intended to communicate flow and functionality. Call recordings are detected automatically on Android (no manual "Add Call" step) — a manual reassign option is included for the rare case a recording matches the wrong lead. Screen chrome (icons, avatars, pipeline colors) mirrors the existing Plastowell CRM so the app feels native to the product from day one. Actual UI in the final build may differ in layout and interaction detail.